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FAQ
List of Frequently Asked Questions
01. What does Sanyo Consultancy do?
Sanyo Consultancy is a professional service provider in the area of unclaimed investments and shares related issues on documentation. Our service is for investors who face problems with transfer, transmission, deletion of name, dematerialisation of shares / units, unclaimed dividends, non receipt of shares, including bonus shares, split shares, and redemption of mutual fund units.
02. Does Sanyo Consultancy trade in capital markets?
No. Sanyo Consultancy is not a stock-broking firm and do not trade (buying and selling of shares / units) in the capital markets.
03. Why should I trust Sanyo Consultancy?
Sanyo Consultancy has completed assignments by solving issues that unlocked many unclaimed investments so far since 20 years. There are many cases where the shareholder(s) or legal heir(s) are unaware about the total investment or due to the documents being in physical form which are dusting since ages. We help them to uncover the total portfolio by working with our reliable sources and database. We are in a process of unlocking further several investments as well as completing lengthy legal documentation for several clients. Our performance along with the strong ethical foundation of parent body Sanyo Chemicals makes us the most trustworthy name in our area of expertise. Reference available on request.
04. Am I required to pay any advance fees to Sanyo Consultancy?
The initial consulation is Free of Charge via a phone call, please leave us a message via the contact form available on the weblink with a brief description about your query and we shall get back to you with the call timings for an appointment. Else you can also mention your query in detail on the form and we shall get back to you with the necessary follow up questions. Further charges will be discussed in person for the legal documentation and man hours involved.
05. Are these Professional Documentation Charges negotiable?
No. These are fixed charges for the Full Service Experience that you get from us. These are discussed ‘only when’ there is an opportunity to evolve your investments to the next level subject to your final confirmation on an email, post personal discussion. These are not for your initial consultation, but for the final fulfillment of your requirement based on the requisites legally required to complete the assignment.
06. How will I benefit by taking the services offered?
Sanyo Consultancy is experienced in this sevice category for more than 20 years now and has helped their Clients unlock unclaimed investments in shares and mutual funds and documentation related to them. We undertake your case, review the details, leaving no stone unturned, to understand what is required with respective authorities, do all groundwork and complete the lengthy procedures based on their requirements. You can be rest assured that you will get best in class service which you rightly deserve.
07. My Share / Unit certificates are lost. What should I do?
Shareholder(s) / Unit Holder(s) or legal heir(s) still holding shares or units of mutual funds in physical forms, do face such problems. If the investors do not have any record of the lost certificates, it becomes more complicated. Sanyo Consultancy can assist you in solving this issue of lost certificates with their experience in such cases.
08. What is unclaimed investment?
Unclaimed investments are in various forms in a financial instrument(s) which the investor(s) or legal heir(s) have failed to claim over the years and are many a times unaware about their investment. The causes include incorrect name, old or incomplete address, migration abroad, unaware about the required legal formalities or death of shareholder (s) / unit holder (s). The benefits such as unclaimed dividends, bonuses, split shares etc remain unclaimed due to this causes. Sanyo Consultancy can help mitigate this problem via their service offering.
09. What is the difference between ‘Transfer of shares’ and ‘Transmission of shares’?
Transfer of shares is an act of transfer of title from one person (transferor) to another (transferee) * Discontinued on 31-03-2019. Transmission of shares means the passing of title from a shareholder to his legal heir due to events such as death, succession, bankruptcy, marriage, etc. While transfer of shares is a voluntary act, transmission of shares is based on requirements of law due to events mentioned above.
10. What is unclaimed investment? Why it is a big issue?
Unclaimed investments are investments in various financial instruments which legal owners have failed to claim over the years. The idle money is usually found in lapsed insurance policies, dormant bank, public provident fund and postal accounts, besides shares, mutual funds, benefits such as unclaimed dividends, bonuses, split shares etc. As the unclaimed money piled up in the system, it has gained serious attention at the highest level in government asking for concrete actions.
11. What is unclaimed dividend?
Unclaimed dividend is the declared dividend which is not encashed or claimed by a shareholder. Investors can claim the amount anytime in the span of 7 years from the dividend declared date.
12. What is unclaimed bonus share?
Bonus share (s) are given to existing shareholders in the form of additional shares. These remain unclaimed when a shareholder does not receive the benefits due to events such as non-delivery, non-transfer of shares. Sanyo Consultancy can assist in obtaining these unclaimed shares / units.
13. What is split of shares?
Shares are split with the aim of increasing the number of shares by reducing the face value. This is done to increase liquidity of a company’s shares while providing a shareholder with additional shares.
14. What if a company gets merged with other company or a demerger takes place?
Merger / Demerger of companies may happen several times in the lifetime of a company. An investor encounters many issues due to this event in the form of non receipt of shares / units. Sanyo Consultancy helps the investors in such an event by providing their service offering.
15. What if a company changes its name?
If a company changes its name, shareholder(s) / unit holder(s) / legal heir(s) in possession of the physical certificates can neither trade nor sell the holdings as long as the fresh issue of shares/ units from the company or it’s registrar are not made. A long and lengthy procedure needs to be followed.
16. I am a Non-Resident Indian (NRI). Do I need to visit regularly to liaise with you?
Sanyo Consultancy will coordinate with you or your representative as and when required. It is not required of you to visit India. However, there will be a requirement to sign the legal documentation. This can be achieved via sending the documents through various means to you or assigning a (Power of Attorney) POA for specific purposes which can be discussed while the assignment is given. Generally you should expect a certain lead time to get the documentation done in such cases.
17. Does Sanyo Consultancy provide any assurance in completing the assignment given?
There is a lot of legal documentation required to complete the legal formalities. It works in Clients favor, if all the requisite documentation required by Sanyo Consultancy to complete the assignment is given in a timely manner. We engage into an assignment only if it is ethical based on the ownership of the Shareholder(s), Unit Holder(s), Legal Heir(s). Please ‘do not’ request for our services if the matter is into any litigation. Our contract will be deemed void if this comes to our notice indirectly by various means and there shall be no legal binding to us for the services offered till that point of time.
18. Should I preserve Counterfoil of Dividend Warrants, Annual Reports, E-voting notice or any other correspondence received from the company?
YES. ALWAYS. These documents may be the treasure for the unclaimed investments and there may be a hidden wealth waiting for you to unlock. Sanyo Consultancy highly advices to keep all the requisite documents with you always irrespective of the age of the document (old and new) along with the original envelope / wrapper sent to you. Further take the guideline from us the experts, if you are not aware about the process or are not sure why these documents have been sent to you. There is a lot of legal documentation required to complete the formalities and these documents may help us unlock that treasure.